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Small Business

customer satisfaction importance blog post image

Customer Satisfaction: The Importance and Benefits of Achieving it

April 16, 2020April 16, 2020 by Alina Zahid

According to a recent survey report by Microsoft, 54% of customers have higher expectations for customer service. This number of customer satisfaction increases up to an alarming 66% among the …

Read moreCustomer Satisfaction: The Importance and Benefits of Achieving it

Categories Small Business Tags customer satisfaction
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8 Ideas for Restaurants to Find Customers During Social Distancing

March 31, 2020 by Jiun Wang

Everyone around the world is feeling the impact of the coronavirus (COVID-19) – especially restaurants who are forced to only offer take-out and delivery. Without the daily foot traffic as …

Read more8 Ideas for Restaurants to Find Customers During Social Distancing

Categories Marketing, Small Business
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How to Choose a CRM for a Small Business

March 29, 2020March 9, 2020 by Jiun Wang

As the owner, manager, or marketer of a small business, you have considered that it’s time to use a Client Relationship Management (CRM) platform to help you organize all your …

Read moreHow to Choose a CRM for a Small Business

Categories How To, Marketing, Small Business Tags crm
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Getting Started in Digital Marketing for Your Business

November 22, 2019August 12, 2019 by Jiun Wang

Small businesses are realizing how important it is to invest in digital marketing as more and more people are using their computers and mobile phones to search for answers or …

Read moreGetting Started in Digital Marketing for Your Business

Categories Marketing, Small Business
local marketing ideas small business

9 Local Marketing Ideas for Small Businesses

November 22, 2019July 24, 2019 by Jiun Wang

If you own a small business, whether it’s a bricks and mortar or online company, you rely on the local market for their support. In fact, the majority of your …

Read more9 Local Marketing Ideas for Small Businesses

Categories Marketing, Small Business
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Finding Customers Online for Your Small Business

November 22, 2019July 20, 2019 by Jiun Wang

Whether you are self-employed with no team or a rapidly growing start-up business, you’re always thinking – how can I find more customers? You have a website to provide information …

Read moreFinding Customers Online for Your Small Business

Categories Marketing, Small Business

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